technical
Hyderabad Tech Mahindra Limited is looking for Chat/ Technical Support Associate
| Job Profile | Handle USA based Customers on Chat to resolve miscellaneous queries based on Broadband, PSTN & DTH. Queries are mostly related to Technical, Billing, Offers & Sales.
ONLY VIDEO CALL INTERVIEWS ARE BEING CONDUCTED, NO F2F INTERVIEWS 1. HR Round Under Graduates (2 Years) / Graduates with minimum of 1 year documented Experience in Chat Process Good Convincing Skills & negotiation Skills. Work Location: Hitech city Transportation: Both way Contact |
| Specialization | Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web) |
| Experience | 1 – 6 yrs |
| Location | Hyderabad |
| QualificationQualification | B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech, Others |
| Key Skills | Technical Support, International Chat Process, Customer Support |
| Company Profile | Tech Mahindra is an Indian multinational company that provides information technology and business process outsourcing services. A subsidiary of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai. We’ve made humanity’s innate desire to Rise our driving purpose. We challenge conventional thinking and innovatively use our resources to drive positive change in the lives of our stakeholders and communities across the world, to enable them to Rise. This purpose is why we exist, come to work every day, and strive continuously in delivering our promise. |
| Address | Not Mentioned |
| Email Address | Contact Ravali – 7386051485 |
| Contact Number | 7386051485 |
| Posting Date | 5/23/2021 |
Hyderabad TechCrux Solutions Private Limited is looking for Technical Support Engineer
| Job Profile | Candidate should be Any Graduate with 1 to 3 years of experience in Technical Support, Active Directory, Firewall, Network Troubleshooting. Working knowledge of LAN/ WAN/ VLAN/ Routing/ Firewall/ UTM. Hands of experience of FortiGate firewall, Office 365 & Symantec AV will be added advantage.
Roles & Responsibilities- Installing & Troubleshooting Network devices, Computers and Servers Language: Telugu, English & Hindi If interested then send your Job application to hr@techcrux.in |
| Specialization | IT-Software, Desktop Support |
| Experience | 1 – 3 yrs |
| Location | Hyderabad |
| QualificationQualification | B.Sc, BCA/BCS, B.E./B.Tech |
| Key Skills | Technical Support, Active Directory, Firewall, Network Troubleshooting |
| Company Profile | TechCrux Solutions is in the business of providing Integrated cloud and security solutions to our clients. We specialize in Information Security, IT infrastructure & cloud solutions. Founded in 2012, TechCrux Solutions has been delivering Quality support and integrated IT Solutions to our customers. |
| Address | S NO 484/1, FLOOR NO. 502 WING A, GODAWARI CHHAYA, KESHAV NAGAR, PUNE |
| Email Address | hr@techcrux.in |
| Contact Number | Not Provided |
| Posting Date | 3/20/2021 |
Mumbai Tech Mahindra Limited is looking for Technical Support Associate
| Job Profile | Tech Mahindra Limitedis hiring Technical Support Associate (L1) for Chandivali Location.
Working Window – 24*7 (6 days Working) Required Skills/ Experience- Knowledge of Media OTT applications (similar to Zee5, Hotstar, Sony Liv) Knowledge of Application performance KPIs If interested, please call on 9987656994 or drop your resume on ms00682070@techmahindra.com |
| Specialization | Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web) |
| Experience | 0 – 1 yrs |
| Location | Mumbai |
| QualificationQualification | B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech, Others |
| Key Skills | Technical Support, AWS |
| Company Profile | Tech Mahindra is an Indian multinational technology company, providing information technology and business process outsourcing services. A subsidiary of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai. |
| Address | Not Provided |
| Email Address | ms00682070@techmahindra.com |
| Contact Number | Not Provided |
| Posting Date | 3/11/2021 |
Hyderabad Grid Logic Software Private Limited is looking for Technical Support Manager
| Job Profile | Person should have proven experience in Customer and Technical support with deep passion for customer success, coupled with a driving motivation to solve customer problems and continually improve their experience. A high-energy, self-starter, independent decision maker and risk-taker who sets steep personal and business goals and successfully develops and executes plans to achieve them. Must have excellent written and verbal communication skills and relationship building skills.
The ability to maintain calm under pressure The Tech Support Manager role will have customer facing responsibility & involves managing a team of engineers to oversee regular support operations. Key Responsibilities: Provide customer and technical support to customers through inbound phone, chat and email requests. Follow up and make scheduled call backs to customers where necessary. |
| Specialization | Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web) |
| Experience | 2 – 5 yrs |
| Location | Hyderabad |
| QualificationQualification | B.Sc, BCA/BCS, B.E./B.Tech |
| Key Skills | Technical Support, Operational Support, Relationship building, Hardware Management, Troubleshooting |
| Company Profile | Headquartered in Delhi, Grid Logic has offices spread across some of the most bustling cities in the world – India (Gurugram, Hyderabad & Mumbai), UK (London), Cyprus and Singapore. Our work culture is a great mix of fun and focus which is well-reflected in our choice to be at the center of all the action.
Our workforce comprises diverse skillsets and ample expertise; the different perspectives of our employees lend themselves to interesting and innovative ideas. Our goal is to keep expanding our team while simultaneously ensuring employee happiness and sustainability of their ambition. We are dedicated to the comfort and well-being of our team. We believe that happy faces create happy companies, and so we ensure that everyone is happy around us. |
| Address | https://gridlogicgroup.teamtailor.com/jobs/117549-technical-support/applications/new |
| Email Address | Online Applications Only |
| Contact Number | Not Provided |
| Posting Date | 2/24/2021 |
Pune Cybernetics Software Private Limited is looking for Technical Support Engineer
| Job Profile | Candidate should be BE/ B.Tech (EnTC/ Electrical) with good communication skills (written and verbal)
Roles & Responsibilities- Understanding the software products into Access Control. Troubleshooting, defect resolution, client support and communication for technical requirements. Understand new requirements, enhancement in the software product. Demonstration, end user training, online and offline support to the client. Willingness to travel to work at client site whenever required. |
| Specialization | IT-Hardware/Networking, IT- Hardware Customer Support, Troubleshooting, H/W Installation/Maintenance, Network Administration |
| Experience | 0 – 1 yrs |
| Location | Pune |
| QualificationQualification | B.E./B.Tech |
| Key Skills | Onsite Support, Technical Support, Troubleshooting, End User Training, Client Support |
| Company Profile | We developed the core competency in software solutions consisting of client server architecture as well as web based systems. Later, we expanded our capabilities to integrate machines in our systems like Biometric Devices, Smart Card Readers, Security Cameras, Sensors, PLC, Mobile Devices, Access Controllers etc. |
| Address | K 301 302, 1st floor, Megacentre, Pune Solapur Road, Hadapsar, Pune |
| Email Address | hr@csplsoftware.com |
| Contact Number | Not Provided |
| Posting Date | 2/21/2021 |
Fresher Mphasis Limited is looking for Technical Support (Voice Process)
| Job Profile | We, at Mphasis Limited are hiring for an International Technical Support Associate (Voice Process).
Job Responsibilities: Respond to customer queries via inbound calls within defined SLAs. Logging incidents and service requests, categorizing and prioritizing them, and managing their life cycle as per ITIL guidelines. Update users about request status and close request when users are satisfied with solutions. Level 1 troubleshooting mainly related to desktop/ OS, Active directory, DNS, DHCP, O365, Exchange related, End devices, Custom and COTS applications, Exchange related, End devices, VPN, VOIP and share point as per guidelines in the knowledgebase. Remote desktop troubleshooting. Escalate complex incidents/ requests to upstream technical groups. Required Skills: Educational Qualification- Any Graduate Shifts- 24*7. Should be willing to take up challenges and go extra mile to perform work responsibilities. To Schedule your interview drop your Resumes to the below mentioned mail ID Email: Tausif.sayyed@mphasis.com |
| Specialization | Operations/Customer Service, Technical Support, Customer Service (Voice) |
| Experience | 0 – 1 yrs |
| Location | Pune |
| QualificationQualification | B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech, Others |
| Key Skills | Technical Support, Desktop/ OS, Active directory ,DNS,DHCP, O365 |
| Company Profile | Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Mphasis Limited (then, Mphasis BFL Limited) was formed in June 2000 after the merger of the US-based IT consulting company Mphasis Corporation (founded in 1998) and the Indian IT services company BFL Software Limited (founded in 1993).
Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays. The perfect blend of technical excellence, business performance monitoring, business intelligence and customer experience management is what makes us endearing to our clients. |
| Address | Not Provided |
| Email Address | tausif.sayyed@mphasis.com |
| Contact Number | 8999681344 |
| Posting Date | 2/18/2021 |
Freshers & Experienced Hyderabad Tech Mahindra Limited is looking for Technical Support (Voice Process)
| Job Profile | Educational Qualification: Any Degree (Backlogs are accepted)/ Diploma/ 12th Customer or Sales or Technical Support experience into BPO domain, to be considered. Must be Flexible with any shift timings (24*7) Should have good verbal communication skills. FRESHER’S are most welcome Work Experience: 0 to 5 Years Need Immediate Joiners. Customer Support/ Technical Support- International Voice Dealing with customer inquiries over the phone. Work Location: Hyderabad/ Bahadurpally Mode of Interview- TELEPHONIC Contact Person: Bhagya |
| Specialization | Operations/Customer Service, Technical Support, Customer Service (Voice) |
| Experience | 0 – 5 yrs |
| Location | Hyderabad |
| QualificationQualification | Diploma, B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech, Others |
| Key Skills | Technical Support, Customer Relationship, Customer Service |
| Company Profile | Tech Mahindra Limited is an Indian multinational subsidiary of the Mahindra Group, providing information technology (IT) services and business process outsourcing (BPO) to companies in various vertical and horizontal markets. Anand Mahindra is the Chairman of Tech Mahindra, which is headquartered at Pune and has its registered office in Mumbai.As of April 2020, Tech Mahindra is a US$5.2 billion company with 125,236 employees across 90 countries. The company was ranked #5 in India’s IT firms and overall #111 in Fortune India 500 list for 2012. On 25 June 2013, Tech Mahindra announced the completion of a merger with Mahindra Satyam. Tech Mahindra has 973 active clients as of April 2020. |
| Address | Not Provided |
| Email Address | Call on: 6303224297 |
| Contact Number | 6303224297 |
| Posting Date | 2/11/2021 |
Hyderabad Maintec Technologies Private Limited is looking for Technical Support Engineer
| Job Profile | The resources will be monitoring and maintaining the computer systems and networks within an organization in a technical role. If there are any issues or changes required, such as forgotten passwords, viruses or email issues, you’ll be the first person employees will come to.
Tasks can include installing and configuring computer systems, diagnosing hardware/ software faults and solving technical problems, either over the phone or face to face. It is a pure Tech/ Software profile QUALIFICATION- BE/ B.TECH & BCA, BSC-Computer Science/ IT with 60% through- out in academics SALARY – CTC Rs.2.22 Lacs per annum for the first 6 months on rolls of Maintec (Based upon performance, the candidates can be absorbed by our client in their rolls, post completion of service for 6 months and beyond). Location -Noida, Chennai, Bangalore, Hyderabad Free Induction training._ (Virtual) Twice evaluation/ test shall be conducted during training; candidates need to clear the evaluation as per our partners HTD parameters to finally join/ on-board the organization. Excellent English Communication skill required for all the requirements. 1. Neutral pronunciation with No or Negligible FLI/MTI Interested Candidate can share resume at priya.kumari@maintec.in |
| Specialization | IT-Software, Desktop Support |
| Experience | 1 – 5 yrs |
| Location | Noida, Bangalore, Hyderabad, Chennai |
| QualificationQualification | B.Sc, BCA/BCS, B.E./B.Tech |
| Key Skills | Technical Support, Networking, Customer Support |
| Company Profile | Since 1998, Maintec Technologies has been providing mainframe outsourcing, data center management and IT staffing in the USA and overseas. Maintec’s headquarters and USA data center are located in Raleigh, North Carolina, and another data center is located in Bangalore, India’s Silicon Valley.
Maintec offers full service IT Consulting focusing on key markets in US, UK, Europe and APAC region. We provide IT and telecom professionals with a broad range of technical skills including IBM Mainframe, Midrange, Client/ Server, Web-based application and Database Development and Administration. Our consultants have extensive experience on wide range of domains with ability to function in roles from Programmer/ Analyst to Project Architect/ Manager throughout a Project Life-cycle. |
| Address | Not Provided |
| Email Address | priya.kumari@maintec.in |
| Contact Number | Not Provided |
| Posting Date | 1/23/2021 |