support
Hyderabad Tech Mahindra Limited is looking for Chat/ Technical Support Associate
Job Profile | Handle USA based Customers on Chat to resolve miscellaneous queries based on Broadband, PSTN & DTH. Queries are mostly related to Technical, Billing, Offers & Sales.
ONLY VIDEO CALL INTERVIEWS ARE BEING CONDUCTED, NO F2F INTERVIEWS 1. HR Round Under Graduates (2 Years) / Graduates with minimum of 1 year documented Experience in Chat Process Good Convincing Skills & negotiation Skills. Work Location: Hitech city Transportation: Both way Contact |
Specialization | Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web) |
Experience | 1 – 6 yrs |
Location | Hyderabad |
QualificationQualification | B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech, Others |
Key Skills | Technical Support, International Chat Process, Customer Support |
Company Profile | Tech Mahindra is an Indian multinational company that provides information technology and business process outsourcing services. A subsidiary of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai. We’ve made humanity’s innate desire to Rise our driving purpose. We challenge conventional thinking and innovatively use our resources to drive positive change in the lives of our stakeholders and communities across the world, to enable them to Rise. This purpose is why we exist, come to work every day, and strive continuously in delivering our promise. |
Address | Not Mentioned |
Email Address | Contact Ravali – 7386051485 |
Contact Number | 7386051485 |
Posting Date | 5/23/2021 |
Mumbai Tech Mahindra Limited is looking for Technical Support Associate
Job Profile | Tech Mahindra Limitedis hiring Technical Support Associate (L1) for Chandivali Location.
Working Window – 24*7 (6 days Working) Required Skills/ Experience- Knowledge of Media OTT applications (similar to Zee5, Hotstar, Sony Liv) Knowledge of Application performance KPIs If interested, please call on 9987656994 or drop your resume on ms00682070@techmahindra.com |
Specialization | Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web) |
Experience | 0 – 1 yrs |
Location | Mumbai |
QualificationQualification | B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech, Others |
Key Skills | Technical Support, AWS |
Company Profile | Tech Mahindra is an Indian multinational technology company, providing information technology and business process outsourcing services. A subsidiary of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai. |
Address | Not Provided |
Email Address | ms00682070@techmahindra.com |
Contact Number | Not Provided |
Posting Date | 3/11/2021 |
Pune Cybernetics Software Private Limited is looking for Technical Support Engineer
Job Profile | Candidate should be BE/ B.Tech (EnTC/ Electrical) with good communication skills (written and verbal)
Roles & Responsibilities- Understanding the software products into Access Control. Troubleshooting, defect resolution, client support and communication for technical requirements. Understand new requirements, enhancement in the software product. Demonstration, end user training, online and offline support to the client. Willingness to travel to work at client site whenever required. |
Specialization | IT-Hardware/Networking, IT- Hardware Customer Support, Troubleshooting, H/W Installation/Maintenance, Network Administration |
Experience | 0 – 1 yrs |
Location | Pune |
QualificationQualification | B.E./B.Tech |
Key Skills | Onsite Support, Technical Support, Troubleshooting, End User Training, Client Support |
Company Profile | We developed the core competency in software solutions consisting of client server architecture as well as web based systems. Later, we expanded our capabilities to integrate machines in our systems like Biometric Devices, Smart Card Readers, Security Cameras, Sensors, PLC, Mobile Devices, Access Controllers etc. |
Address | K 301 302, 1st floor, Megacentre, Pune Solapur Road, Hadapsar, Pune |
Email Address | hr@csplsoftware.com |
Contact Number | Not Provided |
Posting Date | 2/21/2021 |
Fresher Mphasis Limited is looking for Technical Support (Voice Process)
Job Profile | We, at Mphasis Limited are hiring for an International Technical Support Associate (Voice Process).
Job Responsibilities: Respond to customer queries via inbound calls within defined SLAs. Logging incidents and service requests, categorizing and prioritizing them, and managing their life cycle as per ITIL guidelines. Update users about request status and close request when users are satisfied with solutions. Level 1 troubleshooting mainly related to desktop/ OS, Active directory, DNS, DHCP, O365, Exchange related, End devices, Custom and COTS applications, Exchange related, End devices, VPN, VOIP and share point as per guidelines in the knowledgebase. Remote desktop troubleshooting. Escalate complex incidents/ requests to upstream technical groups. Required Skills: Educational Qualification- Any Graduate Shifts- 24*7. Should be willing to take up challenges and go extra mile to perform work responsibilities. To Schedule your interview drop your Resumes to the below mentioned mail ID Email: Tausif.sayyed@mphasis.com |
Specialization | Operations/Customer Service, Technical Support, Customer Service (Voice) |
Experience | 0 – 1 yrs |
Location | Pune |
QualificationQualification | B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech, Others |
Key Skills | Technical Support, Desktop/ OS, Active directory ,DNS,DHCP, O365 |
Company Profile | Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Mphasis Limited (then, Mphasis BFL Limited) was formed in June 2000 after the merger of the US-based IT consulting company Mphasis Corporation (founded in 1998) and the Indian IT services company BFL Software Limited (founded in 1993).
Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays. The perfect blend of technical excellence, business performance monitoring, business intelligence and customer experience management is what makes us endearing to our clients. |
Address | Not Provided |
Email Address | tausif.sayyed@mphasis.com |
Contact Number | 8999681344 |
Posting Date | 2/18/2021 |