May 23, 2021

Hyderabad Tech Mahindra Limited is looking for Chat/ Technical Support Associate

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Job Profile Handle USA based Customers on Chat to resolve miscellaneous queries based on Broadband, PSTN & DTH. Queries are mostly related to Technical, Billing, Offers & Sales.

ONLY VIDEO CALL INTERVIEWS ARE BEING CONDUCTED, NO F2F INTERVIEWS

1. HR Round
2. Ops1 Round
3. Voice & Accent Round
4. Ops2 Round

Under Graduates (2 Years) / Graduates with minimum of 1 year documented Experience in Chat Process
Should Have Excellent English Communication Skills, who can Clear the Voice and Accent Round.
Basic Technical Knowledge on Computers, Smart Phones & Internet.

Good Convincing Skills & negotiation Skills.
Basic Knowledge about billing & Sales.
Flexible with rotational shift.

Work Location: Hitech city
Working days: 5
Week off’s: 2

Transportation: Both way
Salary: Best in Current Market

Contact
Ravali – 7386051485

Specialization Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)
Experience 1 – 6 yrs
Location Hyderabad
QualificationQualification B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech, Others
Key Skills Technical Support, International Chat Process, Customer Support
Company Profile Tech Mahindra is an Indian multinational company that provides information technology and business process outsourcing services. A subsidiary of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai. We’ve made humanity’s innate desire to Rise our driving purpose. We challenge conventional thinking and innovatively use our resources to drive positive change in the lives of our stakeholders and communities across the world, to enable them to Rise. This purpose is why we exist, come to work every day, and strive continuously in delivering our promise.
Address Not Mentioned
Email Address Contact Ravali – 7386051485
Contact Number 7386051485
Posting Date 5/23/2021

Category : Hyderabad Jobs

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