|Job Profile||Handle USA based Customers on Chat to resolve miscellaneous queries based on Broadband, PSTN & DTH. Queries are mostly related to Technical, Billing, Offers & Sales.
ONLY VIDEO CALL INTERVIEWS ARE BEING CONDUCTED, NO F2F INTERVIEWS
1. HR Round
Under Graduates (2 Years) / Graduates with minimum of 1 year documented Experience in Chat Process
Good Convincing Skills & negotiation Skills.
Work Location: Hitech city
Transportation: Both way
|Specialization||Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)|
|Experience||1 – 6 yrs|
|QualificationQualification||B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech, Others|
|Key Skills||Technical Support, International Chat Process, Customer Support|
|Company Profile||Tech Mahindra is an Indian multinational company that provides information technology and business process outsourcing services. A subsidiary of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai. We’ve made humanity’s innate desire to Rise our driving purpose. We challenge conventional thinking and innovatively use our resources to drive positive change in the lives of our stakeholders and communities across the world, to enable them to Rise. This purpose is why we exist, come to work every day, and strive continuously in delivering our promise.|
|Email Address||Contact Ravali – 7386051485|
Hyderabad Tech Mahindra Limited is looking for Chat/ Technical Support Associate
Written by vijay